Returns & Exchanges

U.S. Return Policy and Exchange Policy

• FLAT EARTH APPAREL accepts returns of unworn, unwashed, undamaged or defective apparel purchased online for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. For your convenience, online may be returned to a FLAT EARTH APPAREL. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Items delivered by our Marketplace vendors must be returned directly to them by following the instructions enclosed in your package and will not be accepted at FLAT EARTH APPAREL stores or the distribution center. All tags must be attached and items must be returned in original packaging. Defective items may still be accepted. A one-time price adjustment will be granted on full-price purchases *only* if an original sales receipt is presented within 14 days of purchase.

Exchanges

We do not offer exchanges for returned apparel. Please return the item you wish to exchange for a refund in accordance with our return policy and place a new order for a replacement item.

Shipping & Handling

Shipping to the United States

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses.

The shipping methods offered during checkout may differ based on your specific shipping address and the items selected.

Shipping and Handling Rates

We offer free standard shipping and handling to FLAT EARTH APPAREL Rewards members on qualifying orders.

*Delivery times go into effect the business day after you place an order.

**Overnight and Saturday shipping availability and order cutoff times are subject to change.

Please see options at checkout.

Orders may be delivered by UPS or the U.S. Postal Service (USPS). An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge.

Shipping and handling charges are per shipping address. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.

Our flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs.

†Free standard shipping and handling is valid for logged-in FLAT EARTH APPAREL Rewards members on qualifying orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping and handling details. Free standard shipping and handling will be automatically applied to qualifying orders at checkout.

Multiple Shipments

Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges.

In-Store Pickup (U.S. Only)

In select markets, you can choose to pick up your online order at your local FLAT EARTH APPAREL store with no shipping and handling charge. Certain products may be unavailable for in-store pickup, including gift cards. Orders will be delivered to your selected store and ready for pickup within the specified time frame. Some orders may be available even sooner (as early as same day) if all of your items are already available in your selected store.

Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID.

You may also designate another individual to pick up your order if you provide them with the pickup notification received via e-mail. They should also bring a government-issued photo ID.

If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. You should expect to see the credit in 3—5 additional business days.

FLAT EARTH APPAREL Marketplace (U.S. Only)

The same shipping timelines and rates apply to our Marketplace products. Items will ship directly from the Marketplace vendor, so your package will arrive with their branding. As with FLAT EARTH APPAREL products, tracking information can be found in your order history and shipping confirmation email.